Monthly Archive for March, 2009

Spark Clients Named as CNET Webware 100 Awards Finalists

Today, the editors of CNET Webware have announced their 300 hand-picked finalists for the Webware 100 Awards that annually honor the people’s choice in Web 2.0 apps, sites, and services. We’re pleased to announce that four Spark clients made the cut!

Now, we need your help as CNET has opened the voting and is inviting all readers to vote for their favorites to pare that list of 300 down to the 100 winners. See below for the Spark companies, categories in which they were nominated, and links to vote:

Blinkx: Photo & Video – Places to store, view, and edit still pictures and video, and video streaming services. CLICK HERE TO VOTE FOR BLINKX

Farecast: Commerce – Services that are about money: retailers, payment services, job boards, advertising services. CLICK HERE TO VOTE FOR FARECAST

Skydeck: Communication – Tools for person-to-person communication, like E-mail, instant messaging, and VOIP. CLICK HERE TO VOTE FOR SKYDECK

StarDoll: Social Networking & Publishing – Social networks, both personal and business-focused, and tools to put content on the Web. CLICK HERE TO VOTE FOR STARDOLL

The winners will be announced on May 19 so stay tuned to see who makes the final cut!

-Jacqueline

SaaS Comes to NASDAQ!

Yesterday inContact (NASDAQ: SAAS), our Contact Center-in-the-Cloud company, rang the bell at NASDAQ. They received four star treatment as you can see from the photos. Coverage of this proud moment appeared on CNBC, CNBC India, CNBC.com, Business News Network (Canada), Bloomberg & Bloomberg Brazil! inContact certainly earned it.

pic

Never before has the need to do more with less been more painstaking for companies than in today’s challenging economic times. Similarly, never has a market category been more right for our economic times than contact centers-in-the-cloud. Leveraging all of the economic benefits of cloud computing (e.g. reduced costs, no hardware CapEx, ability to increase revenue, pay for what you use), contact centers-in-the-cloud enable companies to commit to the vital function of customer service, and at the same time deploy a team of dispersed at-home agents, technologically and cost-effectively enabling them to reverse the offshoring trend that began nearly a decade ago and bring contact center jobs back home – quite literally.

With approximately 600 inContact customers around the country, approximately half of them use at-home agents – and the percentages are growing all the time. Congrats inContact!

pic2

- Donna